Benefit now from Optimo, the optimal payment & inspection service
If you are a Continental European Customer, you can benefit Optimo. Optimo contains 2 must-have services that only come at a surcharge of €125 on the transport cost.
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Optimo is available in Belgium, France, The Netherlands, Italy, Germany, Poland, Czech Republic, Hungary, Portugal, Croatia, Spain, Romania, Slovakia, Slovenia and Baltic countries.
Your benefits
- More buying power
You pay the fee for Optimo immediately via online payment. You only pay the total price of the vehicle just before arrival of your vehicle at the HUB via bank transfer.
This means you have a couple of days more to use your cash for other investments, thus increasing your buying power!
- No risk of unexpected damages
Await your delivery with peace of mind. We organize an additional professional inspection of your vehicle at the destination hub, looking specifically for damages that could have been caused during transport and storage of the vehicle. In case such damages are discovered, we will solve them according to our claim policy.
Of course, after delivery you can still submit a claim in case the vehicle has damages that were not mentioned during the auction or the Optimo inspection.
Only 5 simple steps
STEP 1: Log in to ‘My account’. Go to “Complete your orders” and click “Confirm”.
STEP 2: If you opt for OPENLANE transport, you can choose between the extra services available for this car. Check the box that you want to benefit from Optimo.
STEP 3: Continue by verifying your selection. In the overview you’ll see the total cost and an indication of the amounts to be paid online and via bank transfer. Click on the button “Confirm & Pay advance”. You pay the fee for Optimo immediately via online payment with a credit card. Execute your online payment via the secured payment gateway of Ingenico and click “confirm”.
STEP 4: Now the vehicle will move in your My account account from “to be confirmed” to “To be paid”. A couple of days before the vehicle arrives at your local HUB, you will be invited by email to pay for the vehicle via bank transfer.
STEP 5: Once you have paid for the vehicle via bank transfer, we will send you the Pick Up Authorization, as usual. In My account under “My Documents”, you’ll now find 2 invoices: one for Optimo and one for the vehicle.
Important: Optimo cannot be ordered for the following vehicles:
- Vehicles above € 35.000
- Damaged cars / wrecks
- Light trucks and large commercial vehicles
Questions?
For more information on Optimo contact our customer service at +32 16 38 00 68.
