If you are bidding in our auctions as a continental European customer, you might come across two types of auction extension: x-Time and Ultimo. Both exist to give you a chance to put your best bid in.
x-Time - synchronized bids
x-Time is a special phase that starts after the original duration of the auction has finished. During x-Time, the vehicles in that auction are auctioned again. The exact procedure can be found here! The highest bidder at the end of the x-Time is almost certain of assignment.
TIP: Use “My Bids” to follow up and improve your offer during x-Time and win the auction!
With Ultimo, if you are the winner of an auction, you immediately get 5 additional minutes to give your best and final offer. This is your opportunity to increase your assignment chances dramatically. Over the years, we have had numerous requests from customers to increase their bid when the auction had already finished. In most cases, these customers had won the auction but realized that their bid stood little chance to be accepted by the seller.
If you hold the highest bid at the end of an auction, you will receive a notification by e-mail and/or in your browser. Apart from notifying you that you have won the auction, this notification will contain a one-time invitation to put in your best and final bid. By clicking on the link, you will be directed to the Car Detail page of the relevant vehicle.
The following auctions are excluded from Ultimo
• x-Time auctions
• Buy Now auctions which have reached the Buy Now price
• Target auctions which have reached the Target price.
Learn how to search through our auctions with this overview!
Related questions:
What’s the most effective way to search for vehicles?
How does the auction process work?
I won the auction, Do I always get the vehicle?
What if I want to cancel my purchase?
Does the EU Directive on Consumer Rights apply on my purchase?
