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Can I get a duplicate invoice?

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9.7 Can I get a duplicate invoice?

Continental European customers

Lost your invoice? No problem. For continental European customers, all our invoices are available online as PDF files.

If the purchase has not yet been completed, you will find it here: 'My account' > ‘Documents' > 'My invoices'.

After the purchase is completed, your vehicle information, including the invoice, will be permanently available at 'My account'> 'Archive' >'My purchase history'.


UK customers

UK customers can request a copy of their invoice from the customer service team, who will be happy to help.

If you have any further questions or problems, please do not hesitate to contact us.


Related questions:

When will I receive my car documents?

Why do I receive German car documents for my Dutch car?

Can I get a copy of the car documents before the car is delivered?

What do I do if I’ve lost my car documents?

Can I influence the shipping time of car documents?

What is a COC?

Can I get a hard copy of my invoice?

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Testimonials

  • The transport options which OPENLANE is offering are a plus to me.' Car trader, Czech Republic
  • The way of working with OPENLANE Germany is always fast, smooth and to our complete satisfaction!' Private fleet owner, Germany
  • 'The Customer Service Officers help you with great pleasure.' Car trader, Romania
  • OPENLANE stands for quick, professional and reliable services, which is a must for a business as renowned as Athlon.' Athlon, The Netherlands
  • 'What I like about the OPENLANE platform? The acceptable prices and the detailed car descriptions.' Car trader, Spain
  • 'I like the easy car search.' Car trader, Romania
  • 'Selling cars is not one of our core tasks. It’s only logical that this is something we’d rather outsource. In OPENLANE, we found a partner that lives up to its promise to be flexible and take every concern out of our hands.' Public fleet owner, Belgium
  • 'The complete car information is a surplus. The quality of the pictures is very good, a full description is available. Therefore, you get a good idea of the proposed vehicles. Particularly attractive is the fact that damage, even minor scratches, is indicated.' Car trader, Latvia
  • 'The most distinctive element of the service is the speed of the sales cycle. It's a big plus, because every negotiation ends in less than a week, without delay or change of mind. The auctions do not exceed 2 days and payment always takes place within 2 days after the auction has ended.' A. Allegrucci, BMW Rome
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Abarth, Audi, Alfa Romeo, BMW, Citroën, Fiat, Ford, Lancia, Mercedes, Nissan, Opel, Peugeot, Renault, Skoda, Toyota, Volvo, Volkswagen, Vauxhall, Other
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Berline, Station wagon, Cabrio, Compact, Coupé, MPV, SUV, Vans, Hatchback, Trucks, minibus, Motorbike
Price range

< 3,000
3,001 - 6,500
6,501 - 10,000
10,001 - 20,000
> 20,000
Origin

Belgium, France, Italy, Germany, Spain, Holland, United Kingdom
Damages

No specific damages, Body damages, Technical damages, Technical and body damages
Auctions

Dynamic, Buy Now, Blind, Target, 24/7 Stock sale

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