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Transport & Logistics

Delivered to your door

Delivered at your doorstep


Finding the right vehicle
and bidding in an auction are just the tip of the iceberg. When you purchase a car, there’s a lot more to take into consideration. You need to have the right documents, pay the appropriate taxes and of course, you need to get it to your parking lot. CarsOnTheWeb is here to help. Our transport service will make sure your vehicles make their way home quickly and conveniently.

A transport quote in one click


We offer you different transport options to plenty of destinations. Just click on the Transport options button on the detail page of the vehicle you’re interested in. The system will automatically show the different transport options for your address, including the price and an estimated lead time.

This service is available for almost every vehicle we offer. And it covers a huge range of destinations. If you want to transport a damaged vehicle, or if we don’t yet arrange transport to your area, please feel free to contact customer service. They will soon have a quote ready for you.

Ordering transport the easy way


1. Check transport availability while bidding

a. Standard transport
Log in and check "Transport options" on the car detail page to see the estimated delivery times and prices. The transport fees displayed on our website are based on the physical location, the type and damage degree of the vehicle. 
A Pick-up fee of €25 will be charged to customers who choose to organize transport themselves, to cover the costs for handling and administration. 

b. Optimo
If your company is located in Romania, Poland, Hungary, Slovakia, France, Bulgaria, Czech Republic, Spain, Croatia or Slovenia we offer Optimo, the optimal payment, inspection & delivery serviceOptimo contains 3 must-have services that only come at a small additional fee on top of the transport cost: a payment delay, additional inspection at the HUB and priority transport.

2.   Confirm your purchase and order transport

When the vehicle has been assigned, log in to 'MyCOTW" and confirm the vehicle. Go to the "To be confirmed" tab. Click "Confirm" and choose "Next" until you reach step 3 "Transportation". The final transport price and estimated lead time is now immediately shown. 


IMPORTANT:
 When ordering transport at CarsOnTheWeb, you can choose to pick up the car at your local HUB, or if available, you can order transport immediately to your offices.

Click here for the addresses and opening hours of our pickup locations across Europe.


3.   The vehicle is ready for Pickup 

The vehicle is ready for pickup when: 
   • The vehicle is paid by the buyer 
   • The vehicle is released by the seller
   • The vehicle is brought to the HUB (if applicable) 
   • The Pick up Authorization is ready in "MyCOTW" 

Note: The given lead times start running when the above-mentioned criteria are met. 

Questions?


Do you have any questions? We are here to help. Don’t hesitate to contact us.

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